We're back with another 'How we use Dropbox' story - so find out how Emmet uses Dropbox to organize a decade of photos here! A I can't download a zip file, why? Labels: Share. I can't download a zip file, why? Explorer Level 3. Re: Catalina and Big Sur. Hi nurexyulde, thanks for posting today! Is the other person shared the zip file via a shared link , which you can open in the browser? What error are you getting when attempting to download the file? This will help me to assist further! What options can you provide?
Okay, just to clarify, is it a shared folder which you can access on your own Dropbox account. Or is it a shared link to a folder, which doesn't require a Dropbox account? Restart your computer or phone. Check your account on dropbox. Give the Dropbox desktop app full permissions in all of your firewall, security application, and antivirus software preferences and make sure the system extension for Smart Sync is installed. The steps will vary depending on your operating system and applications.
If the Dropbox desktop app is on an external hard drive, check your connection. If you have your Dropbox folder on an external hard drive, make sure the external hard drive is connected and recognized by your computer.
If it is, contact support. Uninstall and reinstall the Dropbox desktop app. Uninstall and reinstall the Dropbox desktop app on your computer. Learn how to uninstall the Dropbox desktop app on Mac, Windows, and Linux. Then, reinstall the Dropbox desktop app. These include:. Make sure Dropbox supports your device and operating system.
Some applications automatically save your changes back to Dropbox, while others need to be saved back manually. You may also have saved it somewhere else on your computer. Search your computer for the file with the search bar in your taskbar Windows or Spotlight in your menu bar Mac. If the file has a lock icon on it instead, that means that it was locked using Dropbox. If so please give it a Like below.
If so please press the ' Accept as Best Answer ' button to help others find it. Still stuck? Ask me a question! Questions asked in the community will likely receive an answer within 4 hours! View solution in original post. Then you won't get the "download button" in the web interface. What I'm trying to do is take the files off Dropbox and save them on a hard drive. I don't want to lose the files but it seems very difficult to move files from Dropbox to laptop.
I'm almost trapped into keeping them in Dropbox!!! Condescending talk of I'm having the same issue and can't download the file using the web interface. I click the download button and nothing happens. Hi Jane Thanks for the reply. Trying to download a different file doesn't work. Are you trying to download these files through a shared link incidentally? Does it happen intermittently or have you noticed a pattern eg. I'd appreciate it if you could you send me a link to the document that you're having trouble with if you're comfortable sharing of course.
For instructions on how to create a link to a file in your Dropbox, you may have a look at the steps outlined here. I appreciate your swift reply MahaOs.
Work Smarter with Dropbox The way we work is changing. Sound good? Let's get started. Who's talking. Top contributors to this post bassplr19xx Explorer Level 3. Walter Dropboxer. Daphne Dropboxer. Need more support? Hi there!
0コメント